Refund policy

At LUNADARLINGS, we want you to feel confident shopping with us ✨
If something isn’t quite right, our team is here to help.

Returns

We accept returns within 14 days of delivery on eligible items.

To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition
  • All original tags must remain attached
  • Items must be free from stains, perfume, makeup marks, or signs of wear

Non-Returnable Items

The following items cannot be returned:

  • Final sale items
  • Accessories & jewelry
  • Bodysuits, swimwear, lingerie, and intimate items

Return Requests

To request a return, please contact us at:

hello@lunadarlings.com

Please include:

  • Your order number
  • The item(s) you would like to return
  • Reason for return

All returns must be approved before being sent back.

Refunds

Once your return has been received and inspected:

  • Approved refunds will be issued to the original payment method
  • Please allow several business days for your bank or payment provider to process the refund

Shipping fees are non-refundable.

Return Shipping

  • Customers are responsible for return shipping costs
  • We recommend using a trackable shipping service
  • LUNADARLINGS is not responsible for lost or damaged return packages

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.

We’ll review the issue and work to resolve it as quickly as possible.

Contact Information

LUNADARLINGS
hello@lunadarlings.com
433 Broadway, Suite 624
New York, NY 10013
United States

Please note: This is not a return address. For any return requests or order issues, please contact our customer support team via email first.

Thank you for shopping with LUNADARLINGS 💖